We thank you for choosing Kingsmith and hope that your home will provide you with many years of warm, comfort, safety, and enjoyment. Once your home has been completed and is ready for you to move in, our relationship does not end but moves into the next chapter. We want to ensure that your home has enduring value and that you continue to be pleased with our product.
Typically, service reviews are initiated by the homeowner. If you notice something in your home that might require our attention, please forward your concerns to our service and warranty department who will review and assess each item and determine the most appropriate course of action to resolve your concerns. Urgent concerns such as a water leak should be reported immediately to minimize damage. Minor cosmetic issues could be accumulated so that several items can be addressed in one visit.
Kingsmith Builders is proud to be a member of the Alberta New Home Warranty Program. There is a rigorous application process for builders to be part of this program and annual reviews are conducted of our performance to ensure that we meet the stringent criteria for the "very best of Alberta's best homebuilders".
Alberta New Home Warranty Program
The Alberta New Home Warranty Program is a leader and innovator in home warranty products that has been protecting homes since 1974. They now provide service that include home renovation warranty and home builder business insurance. As an independent, not-for-profit new home warranty provider, the Program serves approximately 700 Builder Members across Alberta.
The Program is focused on developing value-added resources for our Builder Members and their homeowners. In an attempt to better serve the industry, the Guide to the Care and Maintenance of Your New Home has been updated to help homeowners:
· Perform easy home maintenance
· Understand the operation of key components in their home
· Decide when to call in an expert for service or repairs
· Protect their new home investment with regular maintenance
· Safeguard their warranty
Your "1-2-5-10" Coverage is as follows:
1 YEAR – Labor & Materials
Coverage for defects in materials & labor (e.g. baseboards, flooring, fixtures)
2 YEARS – Distribution Systems
Coverage for defects in materials & labor related to delivery & distribution systems (e.g. heating, electrical and plumbing systems)
5 YEARS – Building Envelope
Coverage for defects in the building envelope, which is considered in the Act as the system of components that separate the controlled interior air from the exterior (e.g. roof and exterior walls)
10 YEARS – Structural
Coverage for the key structural components of your home (e.g. frame and foundation)
If you have any questions regarding your warranty coverage or our service, please contact us.
We strive to build you a structure that will last a lifetime. But sometimes, things don't always go to plan. That's why I'm here to make sure any issues disappear in the most hassle-free way possible!